HELP FILE
Use Toll-Free Numbers
Account admins can enable organizers with Toll-Free Numbers, which provides toll-free conferences to GoToMeeting, GoToWebinar, and GoToTraining sessions. This telephone conferencing service allows organizers to add up to 500 session participants in audio-only mode in addition to their attendees who have audio, video, screen sharing, and chat capabilities. When an organizer sends out a session invitation, the toll-free numbers (including international numbers) will be included.

Enable toll-free numbers for new users
- Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
- Select Admin Settings in the left navigation.
- Under Settings template, click Edit.
- Next to the desired template, click the Settings icon
.
- Under the desired product tab and Audio, click the status next to Toll-free numbers.
- Click the On option and then Save.
- Click the details next to Toll-free numbers and check the countries you'd like to include toll-free numbers for.
- Default – These countries will be listed first in the Countries drop-down list.
- Preferred – This country will be displayed at the top of the Countries drop-down list.
- Click Apply.
Enable toll-free numbers for individual users
- Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
- Click Manage Users in the left navigation.
- Search for and click on the desired organizer.
- Under Settings, click Edit.
- Under the desired product tab and Audio, click the status next to Toll-free numbers.
- Click the On option and then Save.
- Click the details next to Toll-free numbers and check the countries you'd like to include toll-free numbers for.
- Default – These countries will be listed first in the Countries drop-down list.
- Preferred – This country will be displayed at the top of the Countries drop-down list.
- Click Apply.
Enable toll-free numbers for multiple users
- Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
- Select User Settings in the left navigation.
- Click on the desired product and use the Filter category and Filter by drop-down menus to select a group of users.
- Scroll down to Change Settings and click the status next to Toll-free numbers.
- Click the On option and then Save.
- Click the details next to Toll-free numbers and check the countries you'd like to include toll-free numbers for.
- Default – These countries will be listed first in the Countries drop-down list.
- Preferred – This country will be displayed at the top of the Countries drop-down list.
- Click Apply.