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Why don't I see the webcams option?

If you don't see the webcam option, check your webcam device and settings.

  • Your webcam is not plugged in. Have you checked that your webcam is plugged in? If it is, try unplugging it and then plugging it back in to make sure GoTo Meeting detected it. If it is still not working, then there might be an issue with your webcam itself.
  • The wrong device is selected. Check the Camera tab in your toolbar or Control Panel and use the drop-down menu to select the desired camera. It's possible that the wrong device was selected by default.