HELP FILE

Why am I getting a "GoTo Meeting has experienced difficulties" message?

    If you are receiving a "GoTo Meeting has experienced technical difficulties" error, it is most likely a download or firewall issue.

    Read through the common ways to troubleshoot this error.

    Scan for malware

    1. Run an anti-malware software (e.g., Malwarebytes, etc.).
    2. Restart your computer.
    3. Join or start a meeting again.

    Reinstall GoTo Meeting

    1. Uninstall GoTo Meeting.
    2. Uninstall GoTo Opener.
    3. Download GoTo Meeting again by joining or starting a session or using the download link.