HELP FILE

How do I connect to audio using my telephone?

Connect to the session audio by dialing in with your telephone if your internet bandwidth is weak or if you prefer to use a phone.

Audio quality may vary depending on you telephone service provider. To avoid noise feedback, headphones or headsets are recommended.
  1. Start or join a session.
  2. Select Phone as follows:

    • Before the session, click Call in using my phone or Call me.
    • During the session, click the Settings icon in the top toolbar and Phone call.

  3. Use your phone to dial the number applicable to you or answer the call if using Call Me.
  4. When prompted, enter the 9-digit access code and the audio PIN.

    Warning: The audio PIN links your phone call to the session If you do not enter the audio PIN, you'll need to manage your audio using keypad commands. See What is the Audio PIN? to learn more.

You are connected to the session audio with your phone.