View GoToRoom Status
Account admins can view the health status of GoToRoom systems and devices. This helps you troubleshoot
- Sign in to the LogMeIn Admin Center at https://admin.logmeininc.com.
- Click Manage Rooms in the left navigation.
- Click the name of your desired room system.
- Check the "Status" field for the system and device connections overview.
- For more status details, click View full status details.
- Your system is online and ready to be used. All the peripheral devices are connected. Check the status details to see if the device is currently in use.
- Needs attention
- Your system is offline or some device connections are not found (e.g., TV display, audio input/output) are missing. Check the status details.
- Your system status and connection status are temporarily unknown. Please try again later.