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View GoTo Room Status

Admins can view the health status of GoTo Room systems and devices. This helps you troubleshoot.

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select Manage Rooms in the navigation menu.
  3. Select the name of your desired room system.
  4. Check the "Status" field for the system and device connections overview.
  5. For more status details, select View full status details.

System status

Healthy
Your system is online and ready to be used. All the peripheral devices are connected. Check the status details to view if the device is currently in use.
Needs attention
Your system is offline or some device connections are not found (e.g., TV display, audio input/output) are missing. Check the status details.
Unavailable
Your system status and connection status are temporarily unknown. Please try again later.