How do I view and mute unidentified callers on the web?
An "unidentified caller" is an attendee who dials in to the meeting without entering the Audio PIN. They're named "Caller X" in the Attendee list because GoToMeeting has no way to identify them by name.
Organizers can mute and unmute callers from the meeting.
- Click the Attendee icon in the top toolbar.
- Click the More icon next to the unidentified caller.
- Click Mute.