HELP FILE

How do I install GoToMeeting on Windows?

Installing the GoToMeeting desktop app onto your computer allows you to get the most out of your meeting. When you start or join a meeting from the desktop app, the GoToMeeting software download will begin automatically.

If you are on a Mac computer, see Steps for Installing on Mac.

About the installation package

Once the desktop app is installed, you can join and start meetings more quickly by avoiding the download process. When you install GoToMeeting, you will download 3 parts of the software to your computer.
  • GoToMeeting desktop app – This is the main app that you use to join and start meetings.
  • GoToMeeting Installer.exe file – This file contains the app and is downloaded from the browser page.
  • GoTo Opener – This is the "helper" application that launches you into active meetings.

Download the desktop app

  1. Make sure you are on a supported operating system by running your system's compatibility or viewing the system requirements.
  2. Click the Download button to get started. Download GoToMeeting
  3. The GoToMeeting Installer.exe file will download onto your computer. If you've downloaded this file before, some or all of the next steps will be skipped. In this case, go straight to joining or starting a meeting from the desktop app.
  4. Depending on the web browser you're running, complete the GoToMeeting Installer.exe file download as follows.

    • Google Chrome – Click GoToMeeting Installer.exe in the lower download toolbar. If prompted, click Run.
    • Mozilla Firefox – Click Save File > Download icon > GoToMeeting Installer.exe in the drop-down menu. If prompted, click Run.
    • Internet Explorer – Click Run in the lower pop-up message.

  5. The GoTo Opener app will automatically launch. We recommend you do not uninstall the app at a later time. If uninstalled, you'll need to go through the installation process again.
  6. The GoToMeeting Suite will launch from the system tray, which means you've successfully installed the desktop app!

    • To join someone else's meeting, enter the meeting ID or meeting room name and click Join.
    • To log in to your organizer account and manage your meetings, click Meet Now, Schedule Meeting, or My Meetings. This will prompt the Sign In window.