Record a meeting

Organizers and co-organizers can record the meeting and make it available for anyone to view at a later time. When a meeting is recorded, the presenter's screen, audio conference, and any shared applications are included.

We recommend having two organizers in the meeting in case one encounters issues that may potentially disrupt the recording. If a co-organizer records to the cloud, it'll be available in the Past tab of the scheduling organizer's account. If a co-organizer records locally, it'll be available on their computer afterwards for them (as a .WEBM file) to convert and send to the scheduling organizer.

Note: If you are recording locally to your computer, you must be on the GoTo desktop app.

Desktop app or web

The maximum length for a recording is 8 hours (or 2 hours with no attendees) or 20GB in size.

Start or join a meeting.
Optional: Make sure you're sharing your screen if you want it included in the recording.
Select Record at any times.

Note: If you are recording locally, make sure you have at least 5GB of free space in the desired local folder. If you are using your own audio service, you must have a sound card and an audio input device like a microphone to record audio. Note that the audio conference will not be included in the session recording if you use cloud recording and your own audio service.

Result: The Record icon glows, and attendees see a notification that the meeting is being recorded.
Optional: To take notes during the meeting, hover over Record and then select Take notes.
Optional: To pause or stop your recording, select Record again. Alternatively, you can end the session which will stop the recording as well as end the session for everyone.

Note: Pausing and resuming will not break up the recording into multiple files.

What to do next: Once the session is over, you're taken to GoTo where you can access the recording (it may take a few minutes for the recording to appear). If you recorded locally recording, open the folder you chose to save recordings to.

Important: All local recordings are saved as a WEBM files. Please use a third-party service to convert your WEBM files as needed.

Mobile app

You must be recording online to the cloud in order to record from the GoTo mobile app.

Open the GoTo mobile app on your device.
Start or join a meeting.
Select More > Record.
Optional: To pause or stop the recording, select Pause. Alternatively, you can end the session.

Note: Pausing and resuming will not break up the recording into multiple files.

What to do next: Once the meeting is over, you can access the recording in your account. It may take a couple minutes for the recording to appear.

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