Why can't I join my session?
If you're having trouble connecting to your meeting, review some of the troubleshooting tips and articles listed below.
Select the situation that's most applicable to you.
- I got an error message when trying to download the software.
- I got an error message when trying to join the meeting.
- I can see the meeting , but I can't hear the audio (or vice versa).
- I see a "Service currently unavailable" message.
If you don't have time to troubleshoot and need to join the meeting immediately, see Why isn't the download working?