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How do I send messages in GoTo?

    Send internal chat messages and easily go from chatting to meeting.

    An admin must enable Business Messaging.

    Desktop app or web

    1. Open the GoTo desktop app on your computer or sign in from a browser.
    2. Select Messaging in the left navigation menu.
    3. Select Create and then choose what type of message you'd like to send:
      • New direct message(internal chat): Under New direct chat message, search for a contact's name or extension and then select a contact from the results.
      • New channel: Enter a name for the channel and then select Create. Select Add User Icon to add members to the channel.
    4. At the bottom, type your new message and then press enter on your keyboard.
      Note: You cannot delete chat or channel messages.
    5. Select GoTo Attach Icon to attach a file or image to the message.