HELP FILE

How do I save chat messages?

    Save chat messages exchanged during the meeting as a .txt file. The file is saved to the computer's Downloads folder.
    You can choose to download the chat log per meeting or for all future meetings.
    Important: You must be on the GoTo desktop app to automatically download chat messages for all sessions.
    1. In the meeting, select Chat icon in the top navigation menu.
    2. Select More icon.
      • To save the chat messages from the current meeting, select Download chat messages.
      • To download chat messages from the current and all future meetings, enable the Automatically download chat messages setting.
        Important: You must be on the GoTo desktop app to automatically download chat messages for all sessions.

      Chat During a Meeting

    Results: Chat files will save to the computer's Downloads folder.