How do I contact GoToMeeting Customer Support?
Our Customer Care team is here to help! The resources below will answer most common questions, but if you can't find the solution you're looking for, we have live agents available to help. Each article on this support site has contact options at the bottom that will route you to the team members who know most about that topic.
Search FAQs (Recommended)
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- GoToMeeting for Microsoft Outlook
- How do I join a meeting?
- How do I switch audio modes during a meeting? (Classic)
- How do I share my camera on the desktop app? (Classic)
- How do I cancel my GoToMeeting subscription plan?
- How do I change the billing contact for my account?
- How do I sign in to the Billing Center?
Ask the Community
Check out the GoToMeeting Community to crowd source your question and read relevant posts from our product experts and other GoToMeeting users like you. You can also join the Community to post your own questions and reply to others.
Contact Our Team
- Ticket number (given after going through the Call Support flow).
- Computer for troubleshooting purposes.
- GoToRoom hardware info (if calling about GoToRoom).