HELP FILE
GoToMeeting for Microsoft Outlook
GoToMeeting offers two integrations for the Microsoft Outlook environment. You can use the Office 365 Outlook Add-In or the Microsoft Outlook Plugin to seamlessly schedule, manage, and join upcoming meetings directly from your Outlook calendar.
Which Outlook integration is right for you?
Review the system requirements and feature comparison chart to decide which Outlook integration is right for you.
Note: We encourage you to install and use the
GoToMeeting Office 365 Outlook Add-In as it is available on all devices and there is no local installation involved.
| Office 365 Outlook Add-In | Outlook Plugin | |
|---|---|---|
| Windows OS | Win 7 or newer | Win 7 or newer |
| Mac OS | Mac OS X 10.10 (Yosemite) or newer | Not available |
| Web | Outlook 2019 or newer | Not available |
| Outlook version | Outlook 2016 (Click-to-run) or newer | Outlook 2010 or newer |
| Additional required requirements | None |
|
| Features | Office 365 Add-In | Outlook Plugin |
|---|---|---|
| Attach individual GoToMeeting ID | Yes | Yes |
| Attach personal meeting room | Yes | No |
| Create new meeting room | Yes | No |
| Start or join with one click | Yes | Yes |
| Edit audio settings | Yes | Yes |
| Add co-organizers | Yes | Yes |
| Add password | Yes | Yes |
| Sync with web account | Yes (if meeting was scheduled from the web or desktop app and updated from the add-in, you will manually have to sync it) | Yes (if managed from plugin only) |
More resources
Office 365 Outlook Add-In
It is highly recommended that you only schedule, update and/or remove meetings in Outlook and click
Update meeting to push changes to GoToMeeting.
Outlook Plugin
If you are an IT admin and your company is standardized on Outlook and GoToMeeting, you can configure a script and automatically install and update users' machines. See below.
Important: The GoToMeeting Outlook plugin works on local versions of Outlook but not on mobile devices or web versions. If you wish to use the plugin, it is recommended that you only schedule, update and/or cancel meetings in Outlook. This is because while all changes you make in the plugin are automatically reflected in the web portal, changes made in the web portal are
not duplicated in the Outlook plugin. In addition, any rescheduling of meetings while in Outlook offline mode will not appear on the web.
Don't see the integration you're looking for?
If you already have an integration installed but aren't finding information on it, it may have been retired. We encourage you to install and use the GoToMeeting Office 365 Outlook Add-In.