How do I change the billing contact for my account?
The billing contact (i.e., billing admin) is a member with permissions that allow them to change your account's subscription plan, modify the payment and billing information, and manage other billing settings.
If your account uses the Billing Center with online self-service, select Contact Support in this article to change your billing contact.
If your account uses the Corporate Billing Portal, contact your GoTo representative or contact Corporate Account Services to change your billing contact.
Important:
- You must be able to verify the current credit card information that is listed for your account.
- You must be the named credit card holder OR a listed account admin.
If you are not sure which billing portal your account uses, view What's the difference between online and corporate accounts? to learn more.
Article last updated: 30 November, 2023