HELP FILE

1. Log in at my.jive.com/billing.

2. From the Payment Options tab > Payment Settings section, add an email address for the Email receipt to and then click [SAVE].

  • Payment receipts can only be delivered to a single email address. If you need to deliver your receipts to a group, use an email alias (e.g. sales@guthrie.com) or create an auto-forward rule in your email client.
  • The payment receipt will come from noreply@jive.com, so make sure this address is not marked as SPAM or junk mail.