HELP FILE

How do I change who receives payment receipts?

Set up which email address receives payment receipts after paying your bill.

You must have view and pay invoices or super admin permissions.
  1. Log in at https://my.jive.com/billing.
  2. From Payment Options > Payment Settings, add an email address for the Email receipt to.

    Note: You can only send receipts to a single email address. If you need to deliver your receipts to a group, use an email alias (e.g., accounting@guthrie.com) or create an auto-forward rule in your email client.

  3. Click Save.
Receipts will come from noreply@jive.com, so make sure not to mark this address as SPAM or junk mail.