HELP FILE

How do I change who receives payment receipts?

Set up which email address receives payment receipts after paying your bill.

You must have view and pay invoices or super admin permissions.
  1. Log in at https://my.jive.com/billing.
  2. From Payment Options > Payment Settings, add an email address for Where should we email your payment receipt?.

    Note: You can only send receipts to a single email address. If you need to deliver your receipts to a group, use an email alias (e.g., accounting@guthrie.com) or create an auto-forward rule in your email client.

  3. Click Save.