LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Hassle-free webinar software. Discover GoTo Webinar.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    {goToLogo} サポートへようこそ

    どの製品に関するサポートをお探しですか?

    コミュニケーションとコラボレーション


    GoTo Connect

    統合された電話、ミーティング、チャット

    GoTo Meeting

    ビデオ会議プラットフォーム

    GoTo Webinar

    仮想イベント プラットフォーム

    GoTo Room

    Conference room hardware

    GoTo Training

    仮想トレーニング プラットフォーム

    OpenVoice

    シームレスなオーディオ会議

    Grasshopper

    軽量な仮想電話システム

    join.me

    ビデオ会議プラットフォーム

    LogMeIn Resolve

    IT 管理とサポート

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    リモート デバイス アクセス

    LogMeIn Central

    リモートモニタリングと管理

    リモート アクセスとサポート


    LogMeIn Rescue

    リモート IT サポート

    GoToMyPC

    リモート デスクトップ アクセス

    GoToAssist

    リモート サポート ソフトウェア

    Hamachi

    ホスト型 VPN サービス

    RemotelyAnywhere

    オンプレミスのリモートアクセスソリューション
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoToConnect
    • マイミーティング
    • マイウェビナー
    • マイ トレーニング
    • マイ会議
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Organizers and Staff
  • Use your dashboard
  • Install and sign in
  • Install GoTo Webinar
product logo
Back button image Back
Back button image
product logo

Download GoTo Webinar (Classic)

Organizers, co-organizers, and panelists need the v10 desktop app installed to properly host and participate in the session. This gives you access to all our presentation tools such as drawing capabilities, shared keyboard/mouse control, polls, handouts, and more. Attendees can download the v10 desktop app upon joining, or use our GoTo mobile app.

Important: If you are an attendee joining someone else's webinar, you will be prompted to download the desktop app once you select Join Webinar from your confirmation email. You can start that process within an hour of your session's scheduled start time, but you will not be able to download the app before that like organizers with a GoTo license can. See Join a Webinar for more help.

If you are actually needing to download the GoTo apps instead of the classic app as an organizer or attendee/participant, see How do I download and install the GoTo app?.

Desktop app

Only organizers can pre-download the app before the webinar begins.
  1. Sign in to your account at https://dashboard.gotowebinar.com and schedule your own test webinar.
  2. Start the webinar.

    Result: The GoTo Opener “helper” app will launch in your default browser and ask your permission to install itself and the GoTo Webinar desktop app. Follow the browser prompts as instructed.

  3. Once you successfully download the desktop software, the GoToMeeting Sign In window will launch from the system tray where you can sign in using your email address and password.

    Result: If you sign in, the GoToMeeting Suite will open with all the available products in your plan and you can get started managing and viewing your sessions.

If you run into trouble downloading the app, see the following resources:
  • Why isn't the download working?
  • I can't join my session
What to do next: By default, automatic updates are enabled when you download the desktop app. This allows your system to proactively download new versions of GoTo Webinar before you actually need to use them (and it will politely wait until you are not in session to do so!). It will then install them silently as "inactive" on your computer. The next time you start/join a session, the latest version will be activated and the Automatic Updater tool will remove any outdated versions that are still installed on your computer for you. If you would like to disable this feature, you can do so from Preferences > Start Up > Automatic updates.

Mobile app

Install the GoTo app for free on your iOS or Android device for quick join access to sessions on the go. This is a great option for attendees who are most often in listen-mode only and do not need the full suite of tools offered in the desktop app for those participating as presenters, panelists, etc..

See the System Requirements.
Apple/iOS Android

Download for iOS

Download for Android

What to do next: Once you've downloaded the app, select Join a session, enter the 9-digit webinar ID found in your confirmation email, and then select Join.

サポートが必要ですか?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • 私たちに関しては
  • 利用規約
  • 個人情報保護方針
  • Trademark
  • Do Not Sell or Share My Personal Info
  • 製品を見る
  • Cookie Preferences
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

関与とサポート

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

関与とサポート

GoTo Resolve

Rescue

GoToAssist

IDとアクセス

Pro

Central

GoToMyPC