HELP FILE

What routers are recommended?

    Cloud-based VoIP services rely heavily on router dependability as this is the device that handles all connections between your network and GoTo. It is imperative that your organization uses an approved and properly configured router. The recommended routers below can be purchased and pre-configured from us directly. If you need a QoS-enabled router, we recommend Adtran for its reliability and ease of use. However, most enterprise-grade routers will work.

    When determining the right fit for you, you will need to consider the total number of devices you have connected to your internet including your phones, computers, printers, wireless access points, smartphones, etc.

    • JMR1300* — Recommended for <3 devices
    • Adtran Netvanta 3140 — Recommended for 3+ devices
    • Adtran Total Access 908e — Recommended for 10+ devices
    • Contact your sales rep or project manager if you have more than 25 devices on your network. They will get you in touch with our engineering team who can provide a tailored recommendation.

    *This router must be purchased from GoTo Connect.