What is the data mart page?

This page allows you to generate a .csv report based on historical agent or contact data.

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Note: To generate this report, click Data Mart in the left sidebar and then click Request Data. This report will only be available for seven days.
Metric Output
Job Name Give a name to the report.
Select Summary Choose Agent Summary for agent data. Choose Contact Summary for inbound call data.
Select Dates Choose a date range to filter your data. You can go back as far as the start of your account.
Options Select the queue(s) and/or agent(s) to include in the report.