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What are the bandwidth requirements for the app?

See below for our bandwidth recommendations.

Note: It is normal to experience some lag at the beginning of your meeting, which should stabilize within a few minutes.

GoTo Connect Desktop & Web app

  • Audio: 100 kbps
  • Video: 2.5 mbps
  • Audio, video and screenshare: 5-6 Mbps
Tip: To improve performance, click Meetings Camera Layout Icon and then choose View Presenter to display only the presenter’s video or screenshare.

GoTo Connect Mobile app

  • Audio call: 60 Kbps
  • Video: 0.8 Mbps
  • Screenshare: 1-2 Mbps