HELP FILE

What are the bandwidth requirements for the app?

    See below for our bandwidth recommendations.

    Note: It is normal to experience some lag at the beginning of your meeting, which should stabilize within a few minutes.
    Device How-to
    GoTo Connect Desktop & Web App
    • Audio: 100 kbps
    • Video: 2.5 mbps
    • Audio, video and screenshare: 5-6 Mbps
    Tip: To improve performance, click Meetings Camera Layout Icon and then choose View Presenter to display only the presenter’s video or screenshare.
    GoTo Connect Mobile App
    • Audio call: 60 Kbps
    • Video: 0.8 Mbps
    • Screenshare: 1-2 Mbps