What are the bandwidth requirements for the app?
See below for our bandwidth recommendations.
Note: It is normal to experience some lag at the beginning of your meeting, which should stabilize within a few minutes.
GoTo Connect Desktop & Web app
- Audio: 100 kbps
- Video: 2.5 mbps
- Audio, video and screenshare: 5-6 Mbps
Tip: To improve performance, click and then choose View Presenter to display only the presenter’s video or screenshare.
GoTo Connect Mobile app
- Audio call: 60 Kbps
- Video: 0.8 Mbps
- Screenshare: 1-2 Mbps