View and download your billed SMS details report
Download a .csv file of all SMS (text) credits reflected on your invoice.
- Sign in at https://my.jive.com/billing.
- From the SMS Details tab, select the Month and Year the usage occurred.
Tip: If you are checking a particular invoice, choose the month before the invoice. For example, to see the billed SMS details for your February 2023 invoice, select January 2023.
- Select Download.
Data Description From Phone number that sent the text. Destination Phone number the text was sent to. Direction Whether the text was inbound or outbound. Sent on (UTC+0) Time (UTC+0 time zone) the text was sent between the source number and destination number. Status Displays in the text was delivered or if the destination was invalid.Note: This field will be blank if it was an incoming text. # Of Credits The quantity of SMS credits in the sent or received text.Note: SMS credits refer to an allowance provided to the account to send and receive SMS and MMS messages. A single credit accounts for on average 160 characters (not including emojis, links or pictures). SMS credits reset every month.