Download a .csv file of all SMS (text) credits reflected on your invoice.

1. Sign in at https://my.jive.com/billing.
2. From the SMS Details tab, select the Month and Year the usage occurred.
   Tip: If you are checking a particular invoice, choose the month before the invoice. For example, to see the billed SMS details for your February 2023 invoice, select January 2023.
3. Select Download.

   Data	Description
   From	Phone number that sent the text.
   Destination	Phone number the text was sent to.
   Direction	Whether the text was inbound or outbound.
   Sent on (UTC+0)	Time (UTC+0 time zone) the text was sent between the source number and destination number.
   Status	Displays in the text was delivered or if the destination was invalid. Note: This field will be blank if it was an incoming text.
   # Of Credits	The quantity of SMS credits in the sent or received text. Note: SMS credits refer to an allowance provided to the account to send and receive SMS and MMS messages. A single credit accounts for on average 160 characters (not including emojis, links or pictures). SMS credits reset every month.