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How do I use the supervisor dashboard?

    Use the supervisor dashboard in our GoTo app to manage your agents, run campaigns, view high-level real-time queue and chat details, and act on what you see.
    Before you begin: You must be set up as a user and be assigned the supervisor role.
    1. Sign in to our GoTo desktop/web app.
    2. Select Contact Center > Supervisor > Dashboard to access the supervisor dashboard.
    3. Choose what you want to do: