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How do I set my system defaults?

System settings define global preferences and defaults for your system.

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at If you're an admin who uses GoTo Admin at, please refer to: How do I manage my account settings? and for phone specific default settings, refer to How do I manage my default phone settings?
Before you begin: You must be assigned the Super admin role to perform this task.
  1. Sign in to PBX Administration (classic) at
  2. Select System Settings in the left navigation menu.
  3. Configure your system defaults.