How do I create a dial plan?
Create a dial plan using our visual dial plan editor to customize how you handle inbound calls. The dial plan editor allows you to set up wait times or direct calls to specific voicemail boxes, auto attendants, and ring groups.
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
The dial plan editor allows you to set up wait times or direct calls to specific voicemail boxes, auto attendants, and ring groups.
Tip: If you already have an existing dial plan, you can clone it, make edits within that copy, and then try it out without altering your original dial plan or starting from nothing. This can be very useful when trying something new!
What to do next: To bring your dial plan to life,
route a phone number to it or use it in other dial plans.
Article last updated: 12 May, 2023