How do I check my order status?

Use the order dashboard to see the details and latest status on your equipment, new number, or number transfer order(s).

Before you begin: You must have admin or super admin permissions.
  1. Log in at
  2. Click Orders in the left sidebar.
  3. Search for and click the order you want to check for updates.

    Tip: To speed up your search, you can filter by order type or you can sort by order number, creation date, or modified date.

What to do next: If you have any questions with an order, please contact Customer Support. To order more numbers or start a new number transfer, click Phone Numbers in the left sidebar. To order more equipment, please contact your Sales Representative.