HELP FILE

How do I add users to a user group?

    Add a user to a user group to automatically give that individual the same permissions as everyone else in the group.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please refer to: How do I manage my user groups?
    Before you begin: You must have admin or super admin permissions.
    About this task:
    Tip: You can also add users to a user group from a user's profile.
    1. Sign in at https://my.jive.com/pbx.
    2. Select User Groups in the left sidebar and then choose the user group that needs additional users.
    3. From the General, select the desired user from Members or user group from This group is a member of.
    4. Select Save.
    5. Optional: To remove a user or user group from the user group, hover over the user or user group you would like to remove and then select Admin Portal Trash Icon. Select Save.