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GoTo Network Test Probe Alerts

Set up individual network probe alerts in GoTo Admin so you can be notified when that network's MOS score, latency, packet loss percentage, and/or jitter drop below your specified threshold.

Before you begin: You must have an admin or super admin role to perform this task.
GTNT probe alerting is only available in GoTo Admin, not the PBX Administration portal.
  1. Sign in to GoTo Admin.
  2. From Home icon Home > Network, you will see a list of all the current probes associated with your account and their system information.
  3. Choose the probe that you want to add alerts to.
  4. Select the History and health tab.
  5. Choose the metric card you want to create alerts for.
  6. Select Icon with 3 horizontal lines.
  7. Select Manage alerts from the drop-down menu.
  8. Fill out the form:
    1. Enable the Send alerts setting.
    2. Choose your alert Sensitivity level threshold by sliding the bar or entering a specific MOS score.
    3. Enter a users name in the Alert recipients section. Select Add (plus sign) icon to add more recipents. Select Trash can icon to remove recipients.
  9. Select Save when finished.
What to do next: Repeat with additional metric cards as desired.
Related Articles:
  • What is GoTo Network Test?
  • How do I add a GoTo Network Test probe?
  • How do I manage my GoTo Network Test probes?
Article last updated: 8 September, 2023
You are viewing the latest version of this article.

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