How do I use a dial by name directory in a dial plan?
- If you are not already, sign in to your admin portal.
- Select Dial Plans in the left navigation menu and then choose the dial plan you want to edit.
Result: The dial plan editor will launch in a separate window.
- Drag and drop the Directory node from the left navigation menu to the desired spot on the canvas.
- Drag and drop of the previous node to the left side of the Directory node, connecting the nodes to prevent dropped calls.
- In the Choose field, select the directory that will be used.
- Continue to build the call flow.
- Select Save.