LogMeIn relaunches as GoTo!
Discover your all-new GoTo.
We are currently experiencing an unplanned outage for this product.
Support
Browse Products
Service Status
Language
English
Nederlands
français
Deutsch
italiano
español
português
日本語
中文
한국어
Sign in
My Account
Personal Info
Sign In & Security
Admin Center
Billing Center
My Trainings
My Incidents
My Webinars
My Meetings
My Sessions
My Conferences
My Vault
My Sessions
My GoTo Connect
My Resolutions
Sign out
Back
Print
How do I manage my account settings in GoTo Admin?
View and update your account settings as needed.
Sign in to
GoTo Admin
.
From
Settings
>
Account
>
Account settings
>
Account Settings
, change the following:
General:
View your account domain, choose or edit your account name, and choose the user status inactivity timer for your account.
Note:
Activity includes any time a user signs in to a
GoTo app
. It does not include physical phone usage.
Email Customization:
Choose what settings you want to display on your outbound welcome emails to new users by selecting
Edit
.
From
Settings
>
Account
>
Account settings
>
Email templates
, change the following:
Select
+ Add template
to add a new email template.
Select
to preview, edit, or delete your custom email templates.
Note:
These email templates will show up in the form when
adding a new user.
From
Settings
>
Account
>
Account settings
>
Custom fields
, change the following:
Select
+ Add custom field
to add a new field to your user's profiles.
Select
to edit or delete your current custom fields.
Note:
These custom fields will show up in the activity and user status reports.
From
Settings
>
Account
>
Account settings
>
Billing groups
, change the following:
Select
+ Add billing group
to add a new billing group to your invoices. To learn more, refer to
Add a billing group
.
Select a billing group and then select
Edit details
to change a billing group's name.
Hover over an existing billing group and select the
to delete.
Select the
to export a list of billing groups organized by devices or DIDs.
Note:
This feature may not be available on your subscription plan.
Related Articles
How do I manage my default meeting settings in GoTo Admin?
How do I manage my default phone settings in GoTo Admin?
How do I add a user in GoTo Admin?
How do I manage my users in GoTo Admin?
Article last updated:
1 February, 2023
Rate
your
Experience