How do I add a call filter?
Create a call filter to reroute calls to your business needs. Call filters also allows you to block unwanted calls automatically, such as calls from telemarketers.
Note: Call filters will only block inbound calls. To block specific phone numbers from sending SMS/MMS to your system or line, please refer to How do I block a phone number?.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Add a call filter
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Filter incoming calls
Create a call filter to reroute calls to your business needs. Call filters also allows you to block unwanted calls automatically, such as calls from telemarketers.
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.