What's the difference between online and corporate accounts?

When the billing contact for an account makes changes to the payment information, billing info, or GoToWebinar subscription plan, the way that they do so will vary depending on how their account was initially set up.

Most billing contacts can log in to the Billing Center at to manage their GoToWebinar billing and subscription info entirely online. However, the billing contacts for larger accounts (referred to as "corporate" accounts) may use a different self-service site known as the Corporate Billing Portal to manage their billing and subscription with a LogMeIn representative.

Note: For more information, please see How do I log in to the Billing Center?

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Billing Center 

The Billing Center allows billing contacts to add and manage subscription plans, change billing frequency, view and print the billing history for each renewal, and update payment information. Billing contacts for these accounts must contact a LogMeIn representative to add subscriptions for additional products or change the billing contact for the account.

Corporate Billing Portal

The Corporate Billing Portal allows billing contacts for "corporate" GoToWebinar accounts to change billing contacts, edit Purchase Orders, and manage price quotes with a LogMeIn representative.

Edit Payment Profile in the Corporate Billing Portal


Payment and Billing FAQs

Change Your GoToWebinar Subscription Plan

Change Your GoToWebinar Payment Method

View Your GoToWebinar Invoice History

Reactivate Your GoToWebinar Subscription Plan

How do I log in to the Billing Center?

Who is the billing contact for my account?

Why can't I change my subscription plan or billing info online?

How do I make an online payment via the Corporate Billing Portal?