Your account is set to use online recording or local recording. You can check which type of recording you're using from the Settings page.
- Sign in to your account at https://dashboard.gotowebinar.com.
- Click the Settings icon in the left menu.
- Open the Recording field.
- Check your Saving and Sharing settings.
- Save recordings to Video Library (Recommended) – You are using online recording and your webinar recordings are automatically saved to your web account (on the Videos page).
- Save the recordings to my computer (does not include webcams) – You are using local recording and your webinar recordings will save to a folder on your computer (set to the Documents folder by default). You can change the folder location from your Preferences.