What are the system requirements for using the Instant Join App?
In order for you to join sessions using the Instant Join app, your computer must meet the following requirements.
|Operating system || |
Windows Vista or earlier
Mac OS X 10.8 (Mountain Lion) or earlier
Linux or Ubuntu
Google Chrome OS
|Web Browser || |
All webinar types:
Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions; Linux only)
Webcast webinars and Simulated Live webinars:
Internet Explorer v11 (or later) with Flash enabled
Apple Safari (most recent 2 versions)
Microsoft Edge (most recent 2 versions)
|Internet connection || |
1 Mbps or better (broadband recommended)
3G connection or better (WiFi recommended for VoIP audio) for Chromebooks
|Software ||None |
|Hardware || |
Microphone and speakers (headset recommended**)
Note: You will only need this if unmuted by the organizer.
**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.
How to Join a Webinar
Join Help and FAQs
I can't join my session
Why isn't the download working?
What are the system requirements for using the desktop app?
Which method will I use to join my session?
Why do I get a "could not connect" error when I try to join a session?
Why can I see the presentation but not hear the audio?
Do I need an account to join a session as an attendee?
How do I configure GoToWebinar to work with firewalls?