HELP FILE

What are the system requirements for using the Instant Join App?

In order for you to join sessions using the Instant Join app, your computer must meet the following requirements.

Operating system

Windows Vista or earlier

Mac OS X 10.8 (Mountain Lion) or earlier

Linux or Ubuntu

Google Chrome OS

Web Browser

All webinar types:

Google Chrome (most recent 2 versions)

Mozilla Firefox (most recent 2 versions; Linux only)

Webcast webinars and Simulated Live webinars:

Internet Explorer v11 (or later) with Flash enabled

Apple Safari (most recent 2 versions)

Microsoft Edge (most recent 2 versions)

Internet connection

1 Mbps or better (broadband recommended)

3G connection or better (WiFi recommended for VoIP audio) for Chromebooks

Software None
Hardware

Microphone and speakers (headset recommended**)

Note: You will only need this if unmuted by the organizer.

** Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.