HELP FILE

System Requirements for Staff

Webinar organizers need to run the GoToWebinar desktop app from a compatible Windows or Mac computer to host sessions. This allows you full access to our collaboration tools including drawing tools, question & answer, polls, and more.

Check below for a list of our system requirements or run your system's compatibility automatically. If you are an attendee attempting to join a session, see System Requirements for Attendees .

Host a GoToWebinar session

Operating system

Windows 7 - Windows 10

Mac OS X 10.9 (Mavericks) - macOS 10.15 (Catalina)

Web browser (Applies to scheduling webinars only)

Google Chrome v57 or newer

Mozilla Firefox v52 or newer

Internet Explorer v10 or newer

Apple Safari v10 or newer

Internet connection Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?)
Software GoToWebinar desktop app (JavaScript enabled)
Hardware

2GB of RAM (minimum), 4GB or more of RAM (recommended)

Webcam for HDFaces

Microphone and speakers (USB headset recommended)

Present during a GoToWebinar session

  System Requirements
Computer

Windows 7 - Windows 10

Mac OS X 10.9 (Mavericks) - macOS 10.15 (Catalina)

iOS device

iOS 9 or newer

iPad 2 or newer

Android device Android OS 5 (Lollipop) or newer

View browser requirements for scheduling webinars

  • Google Chrome v57 or later
  • Mozilla Firefox v52 or later
  • Internet Explorer v10 or later
  • Apple Safari v10 or later