HELP FILE
System Requirements for Staff
Webinar organizers need to run the GoToWebinar desktop app from a compatible Windows or Mac computer to host sessions. This allows you full access to our collaboration tools including drawing tools, question & answer, polls, and more.
Check below for a list of our system requirements or run your system's compatibility automatically. If you are an attendee attempting to join a session, see System Requirements for Attendees .
Host a GoToWebinar session
| Operating system | Windows 7 - Windows 10 Mac OS X 10.9 (Mavericks) - macOS 10.15 (Catalina) |
| Web browser (Applies to scheduling webinars only) | Google Chrome v57 or newer Mozilla Firefox v52 or newer Internet Explorer v10 or newer Apple Safari v10 or newer |
| Internet connection | Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?) |
| Software | GoToWebinar desktop app (JavaScript enabled) |
| Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) Webcam for HDFaces Microphone and speakers (USB headset recommended) |
Present during a GoToWebinar session
| System Requirements | |
|---|---|
| Computer | Windows 7 - Windows 10 Mac OS X 10.9 (Mavericks) - macOS 10.15 (Catalina) |
| iOS device | iOS 9 or newer iPad 2 or newer |
| Android device | Android OS 5 (Lollipop) or newer |
View browser requirements for scheduling webinars
- Google Chrome v57 or later
- Mozilla Firefox v52 or later
- Internet Explorer v10 or later
- Apple Safari v10 or later
