Mute and Unmute Attendees
Organizers can mute and unmute attendee's audio at any time during the session. By default, webinar attendees are muted.
Notice: Seeing something different? You may be on joining from our classic platform. This article addresses the new GoTo app experience. View How do I mute and unmute my attendees? for the steps you need.
If an attendee mutes themselves, the organizer cannot unmute them. Instead, the organizer can send them a request to unmute themselves.
Desktop app or web
Crossed-out mic icons represent muted attendees.
- Select the People icon.
- To mute or unmute a specific attendee, select their name and then Mute or Ask to unmute if the attendee muted themselves.
- To mute or unmute all attendees:
- Select . Disable Allow everybody to unmute if you want to keep all attendees muted and then select Mute all.
- Select if you want attendees to be able to unmute themselves.