Use remote control
Presenters can give multiple attendees shared control of their keyboard and mouse. This allows others to move the mouse around your screen and use their keyboard for added collaboration.
Give remote control
In order to give remote control, you have to be on the
desktop app and actively
sharing your screen. To receive remote control access, you have to be on either the
desktop app or a supported browser. Note that the presenter's mouse always has priority – they can override attendees' mouse movements to temporarily regain control without removing Remote Control access.
Notice: Seeing something different? This article addresses the new GoTo app experience. View How do I give someone keyboard and mouse control? for the classic experience.
Allow attendees to request remote control
Before you begin: Your admin must
enable this feature before you can use it. Once enabled by the admin, co-organizers and promoted attendees can request for remote control at any time.
Select webinar.
. Co-organizers and promoted attendees can also update this setting during the
- Sign in to the GoTo web or desktop app.
- Create a new webinar or edit an existing one.
- Select More options and scroll to Attendee experience.
- Enable Allow remote control requests.
Results: Attendees see a "Remote control is now available" notification during the webinar.
What to do next: When an attendee requests remote control, you'll be notified. Select
Give control to grant access. If multiple attendees request remote control, a list of their names will appear in the top menu.