Find and manage recordings
Learn how to set your recording preference and manage your recordings post-session — including the viewing, editing (if applicable), and sharing of them, in one simple place.
Set recording type
Check or change the type of recording you are using between online (cloud) recording and local recording. With online recording, the organizer or co-organizer who starts the recording will see a new entry automatically appear in their Video Library once the session has ended. With local recording, the organizer or co-organizer who starts the recording will have it saved to their local hard drive as a .G2M file.
Find and manage online recordings
If you set your recording type to online, your recordings are automatically available in the Video Library of your dashboard after they process. If you are not seeing them right away, check back in a few mins/hours (depending on the file size) to allow the processing to complete.
- Sign in to your account at https://dashboard.gotowebinar.com.
- From your Video Library, find the desired entry by scrolling or entering the title into the Search bar, and then select the More icon .
- Choose what you would like to do;
Choices Steps Upload a local recording Local recordings must be converted before uploading. See Find and manage local recordings for instructions. Select the empty field to upload or drag and drop your converted recordings from the designated folder on your computer.
Note: Recording files must be in .WMV or .MP4 format and less than 5 GB. The recording will be processed automatically and optimized for playback. You can choose to have an email sent to your once the recording is ready.Download recording - Select Download.
- Choose a location on your computer to save the file, and then select Save to begin downloading the .MP4 file automatically
Note: Sessions recorded locally should already be available on your computer.Share the recording/copy the link Select Copy Share Link and then paste to the desired location to send to attendees. Note: They will be prompted to register before viewing the recording which allows you to run a report to see who has viewed it.Download video report - Select Download Video Report.
- Select the desired file type (Excel or .CSV) and then select Download.
- Open the file from your downloads to view the available information.
Edit recording - Select Video details or Edit video.
- From Trimming, decide if you want to Download a copy before Triming the original file.
- Drag the scissor icon over the pieces you want to cut. Zoom in or out as needed. Make sure there's no overlapping cuts (indicated by red).
- Select Preview to check your changes, make any additional edits as needed, and then select Save changes.
Note: It can take 10-15 minutes on average to save and process your changes. Once processed, the video will update automatically in all linked places (e.g., Follow-Up emails, Recorded events, GoTo Stage).
Transcribe recording — Available in English only - Select Edit transcript.
- From Transcripts, select Generate transcript.
- Click into the transcript to enter edit mode and make any needed changes. You can also use keywords to search the transcript.
CAUTION: If you regenerate the transcript, it will remove all your edits and revert back to the original version.
- Select Save Changes when finished.
- Copy and paste the transcript as desired. If sharing the recording, transcripts will be included automatically below the video.
Note: If you'd like to have your recordings and uploaded videos automatically transcribed, you can enable it in your settings.Preview recording Select the Play icon. A window will automatically open and play back your recording. Delete recording Select to permanently remove the recording.Charge for viewing the recording See Charge attendees to join webinars - Select Save after any changes.
Find and manage local recordings
If you set your recording type to local, your recordings are stored in your computer's Documents folder by default as temporary .G2M files. You can change the folder recordings save to as desired.