Browser app
The browser-based app is a version of GoTo Webinar that is fully contained within a supported browser on your computer so no downloads are needed. This option is useful for those having trouble installing the desktop app or who are in locked-down environments where they cannot download software to their computers, however, it is only available for certain webinar types.
- If the organizer scheduled a Webcast or Recorded webinar, you will automatically be taken to the browser-based app. This is the only join option available for those webinar types.
- If you are running Linux, Google Chrome OS, or an older version of Mac OS X, then your computer does not meet the system requirements for GoTo Webinar.To use the desktop or mobile app, please make any needed changes so that your desired device meets the minimum requirements.
- If GoTo Webinar detects that you've had trouble installing the desktop app, it will automatically launch you into the session using the browser-based app instead.
Set up audio
All audio options are supported in the browser-based app, but their availability is dependent on the organizer's settings and the webinar type being used.
Use features
The following are all of the optional ways that you can engage in your session. The visibility and use of these features are subject to the discretion of the host.
- To use your mic, you must first be unmuted by the organizer. These are the various mic icons you may encounter:
-
- Your audio is currently connecting via Computer mode (mic and speakers).
-
- You are unmuted (and connected via Computer mode).
-
- You are muted (and connected via Computer mode).
-
- You are currently set to Phone mode, but you have not yet entered your Audio PIN.
-
- You are unmuted (and connected via Phone mode).
-
- You are muted (and connected via Phone mode).
-
- To ask a question, select
in the toolbar, type your question, and then select Enter.Result: When your question is answered by a staff member, it will appear in the Questions pane for everyone to see.
Troubleshooting: If you do not see this option, it is likely that the host disabled this feature. Raise your hand or contact your webinar organizer for further help.
Known limitations
The following features are not currently available from the web:
- Organizers cannot host webinar from a browser
- Attendees cannot share webcams
- Attendees cannot be promoted to presenter, panelist or organizer
- Attendees cannot take control of the presenter's mouse and keyboard
- Attendees cannot use drawing tools
Security settings
GoTo Webinar uses robust encryption mechanisms and protocols designed to ensure the confidentiality, integrity, and authenticity for data that is transmitted between the GoTo infrastructure and users, and data stored within the GoTo systems on behalf of its users for session features.