Use polls and surveys
You can use polls and surveys to engage with and learn more about your attendees. Polls are typically very short and are launched, answered, and reviewed during the session to get a quick pulse on a topic. Surveys are a more detailed way to get feedback and can be scheduled to be launched immediately following the close of the session or in a follow-up email.
Create and manage polls
You can create up to 20 polls either before the webinar starts or during the event.
What to do next: During your session, launch your poll(s) at any time using the
Launch button next to the desired poll in the
Poll pane of the control panel (if using the classic platform) or by selecting
and then the desired poll (if using the GoTo platform). You can also launch polls from the mobile app. Attendees will then see the question in their Viewer. When you're ready, select
Close to end the poll. You can then choose to share results immediately (no personal information is displayed, only the total response numbers per answer), or you can share them later. After the session ends, you can create an
Attendee Report to review the answers.
Create and manage surveys
You can add up to 25 questions to a survey and have it automatically launched or sent to all your attendees or absentees after the webinar for feedback.
- Sign in to your account at https://dashboard.gotowebinar.com.
- Schedule a new webinar or open an existing one.
- From , add the desired title.
- Select + Add new question, and then select the question type:
- Multiple choice with one answer
- Multiple choice with multiple answers
- Rate on a scale (of 1 to 10)
- Short answer
- Enter the desired question and answers (if applicale based on question type), and then select Add To Survey.
- To add additional questions, repeat steps 4-5.
- Select when you want the survey to launch. You can choose more than one option.
- After the webinar — The survey will launch immediately after the session ends. For a recurring webinar or series, the survey will be sent out after each session.
- In the Attendee Follow-Up Email — Attendees will receive a link to the survey in the webinar follow-up email.
- In the Absentee Follow-Up Email — Registrants who did not attend the webinar will receive a link to the survey in the webinar follow-up email.
- Select Save when finished or Preview to see a sample of the survey.
- To make changes to an existing survey, select the Options icon next to the desired survey question and then select:
- Edit question to make changes to the question or available answers.
- Remove question to delete the question.
- Move question down to re-arrange the questions.
- Delete Survey to remove the entire survey.
What to do next: Your survey(s) will be sent automatically according to the option you selected when creating each one. To see or export the responses, you can create a
Survey Report.