How do I view and manage attendees? (Desktop App)
The Attendees pane displays a list of all the participants in a session with various actions you can then take. You can also toggle between the Attendees tab and the Staff tab (which displays the names of organizers, presenters and panelists) to see who's in attendance.
Attendees pane icon key
The Attendees pane uses icons to describe the status of the attendees and staff members in your session as follows:
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Individual is connected via VoIP and unmuted |
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Individual is connected via VoIP and has muted themselves |
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Individual is connected via VoIP and muted by organizer |
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Individual is attempting to connect via VoIP |
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Individual is connected via phone and unmuted |
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Individual is connected via phone and has muted themselves |
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Individual is connected via phone and muted by organizer |
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Individual is attempting to connect via phone or they are connected but have not yet entered their audio PIN |
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Individual is the current Presenter (staff only) |
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Individual has been given access to keyboard and mouse control |
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Individual is currently controlling the keyboard and mouse |
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Individual has a webcam connected (but is not sharing it) (staff only) |
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Individual is sharing their webcam (staff only) |
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Individual is not attentive (i.e., an application other than GoTo Webinar is at the forefront of their screen) |
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Individual has asked a question |
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Individual has their hand raised |
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Individual has been given access to drawing tools |
Mute and unmute attendees
- To mute or unmute a single attendee, select the Audio icon next to their name. Green icons represent unmuted attendees, while orange icons represent muted attendees.
- To mute or unmute all attendees, select the Mute All or Unmute All icons at the bottom of the Attendees pane.
Make an attendee Presenter
The presenter has the ability to share their screen with other attendees during a session. As an organizer, you can make another attendee the presenter at any time (which does not cause them to automatically become an organizer) . The Presenter will then be able to make anyone else a presenter after them. Making an attendee a presenter automatically makes the attendee a panelist until the end of the session.
See Change Presenter (Desktop App) for more information.
Make an attendee an organizer
See Add Co-Organizers_(Desktop App) for more information.
Give an attendee keyboard and mouse control
Presenters can grant other attendees shared control of the keyboard and mouse. This aids in collaboration as it allows them to move the mouse around your shared screen and use their own keyboard to type on it. Your mouse always has priority. You can override their mouse movements at any time to temporarily regain control without removing their access.
See Give Keyboard and Mouse Control (Desktop App) for more information.
Stop/start attendee webcam sharing
- To request that an attendee start sharing their webcam, right-click their name in the Attendee list and then select Send Webcam Request. The attendee will be prompted to share their webcam (they can select Share My Webcam or Not Right Now).
Note: This feature is only available for staff members (Presenters, panelists and organizers).
- To stop sharing an attendee's webcam, right-click their name in the Attendee list and then select Stop Webcam Sharing.
Show/Hide Attendees pane for an attendee
- From the Attendee pane, right-click their name and then select Allow Attendee List.
- A Checkmark icon
will be displayed next to the selection when it is enabled, and will disappear when it is disabled.
Grant additional features
- From
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- Ability to view attendee list
- Ability to ask questions
- Ability to raise hands
- Ability to view session timer
in the upper toolbar, enable or disable the following features for attendees:
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![GoTo Webinar Attendee Feature Options](https://assets.cdngetgo.com/d3/dc/1055d85048a29fee5578e4fb61d1/g2w-attendee-option.jpg)
Changes will be made for all attendees. You can also grant these on an individual attendee basis using the Attendee pane.
Invite additional attendees
While it's recommended to invite attendees before the session, you can also add them during the session if you haven't met your attendee limit. Any invited attendees will need to complete the registration form first and then download the desktop app or GoTo mobile app to join.
- From the Attendees pane, select Invite Others.
- From the "Invite people" window, do one of the following:
- Instruct the individual to go to www.joinwebinar.com and enter the 9-digit Webinar ID listed in the window.
- Select Email to launch a new email with the session information automatically populated, then send it to the individual.
- Select Copy to Clipboard to copy the session information to your clipboard, then paste it wherever desired (such as an instant message to the individual).
Dismiss an attendee
You can remove an attendee from a session by dismissing them. They will then automatically leave the session and be notified that they were excused.
- From the Attendees pane, right-click the desired attendee's name and then select Dismiss <attendee name>.
- Select Yes when prompted.