How do I manage attendees?
Organizers can manage attendees (mute/unmute them, make them an organizer or presenter, and more) from the Attendee pane.
Notice: Seeing something different? You may be on joining from our classic platform. This article addresses the new GoTo app experience. View How do I view and manage attendees? (Desktop App) for the steps you need.
The Attendees pane displays a list of all the participants in a session. You can toggle between the Attendees tab and the Staff tab (which displays the names of organizers, presenters and panelists) to see who's in attendance.
- While on an active session, open the People pane.
- Select the desired attendee name and then select what you want to do:
- Mute — Select Mute or Ask to unmute (if the attendee muted themselves).
- Make organizer/presenter — Select Make organizer or Make presenter as desired. The organizer role cannot be removed once it has been granted. If you do not see the option to make someone a presenter, it is because you are not an organizer/co-organizer, or the attendee is on an app or browser that does not support screen sharing.
- Dismiss from session — Select Excuse (or Remove from meeting if on the mobile app).
- Give remote control access — If sharing your screen, select the mouse icon or select Control from your main toolbar and then select the desired attendee's name. See How do I use Remote Control? for more help.
- Enable/disable visibility of attendees — Select Show attendee list/Hide attendee list as desired.
- Enable/disable webcam — Select Enable camera/Disable camera as desired.
- To mute/unmute everyone, select . Disable Allow everybody to unmute if you want to keep all attendees muted and then select Mute all. If you want attendees to be able to unmute themselves, keep Allow everybody to unmute enabled.