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Can I record a session using my own audio service?

If you're using your own conference call number, you must have a sound card and an audio input device like a microphone to record audio.

If you're recording a teleconference, you can position the microphone next to the phone or set up a phone recording adapter to your phone and line-in input on your computer's sound card. If you're having trouble with your audio, view Audio Help.

Note: If you use cloud recording and are using your own audio service, then it is not possible to include the audio conference in the session recording.