How do I turn off automatic renewal for a subscription in the Corporate Billing Portal?
Billing contacts of corporate accounts can cancel the next upcoming renewal for a subscription in the Corporate Billing Portal, which will allow them to continue using the service until the end of their billing period (i.e., Service Order End Date).
Note: See How do I cancel my GoTo Training subscription plan? if you see something different than the steps shown below.
Results: You have disabled automatic renewal for your desired subscription. You will continue to have service until the date listed on the
Service Order End Date on the
Subscriptions page.