HELP FILE

How do I test my mic and speakers from the browser app?

Depending on the organizer's setting, you may have been launched into the training from the browser-based GoToTraining app. Test your mic and speakers from the browser app to make sure your audio is connected!

  1. Click the Settings icon in the toolbar.
  2. On the Audio tab, ensure that Computer audio is selected. If you wish to dial in using your telephone, see Connect to Audio using your Telephone.
  3. In the Computer Audio section, you will see separate icons for your microphone and speakers .
  4. Test your microphone by speaking into it. If the volume meter next to the Mic icon does not show any green bars, then it is not properly picking up sound.

    • Use the drop-down menu to select a different microphone.
    • If you do not see the microphone that you are trying to use, then try unplugging it and then plugging it back in.

  5. Test your speakers by clicking Test your sound next to the Speakers icon . If you do not hear the example audio clip, see Why can't I hear anyone?.