Archived recordings and course materials in your library are saved for the lifetime of your account, or until you delete them. Each account has up to 500GB of storage space for uploaded files and recordings, however, corporate customers can purchase more storage space through their account managers. We recommend you sign in to your account to see how much storage is available and how much is currently in use. This can be viewed from the Storage card in both the Library and Recording tabs in your left side-bar.

You can launch tests before, during and after a training. The same test can be used once before the training, once during the training and once after the training. See Tests to learn more.

GoTo Training is packaged with integrated audio at no extra cost. You can choose to provide audio through VoIP (Voice over IP), phone numbers or both. Attendees joining audio through VoIP are not charged. Attendees joining audio through the conference number provided through GoTo Training Integrated Audio use a toll-based number; the charge to attendees is dictated by their telephone provider. GoTo Training supports Integrated Toll-Free Audio, but only on corporate plans.

Yes, they can be added or deleted during a training.

See Catalogs to learn how to create and add/remove trainings from a catalog.

Yes, you can create as many Catalogs as you want. All organizers within a corporate account share Catalogs.

The Library stores materials, tests, polls and evaluations that are available for unlimited reuse. Any edits or deletions will affect all trainings using these items. Organizers on corporate plans are encouraged to communicate with all co-organizers on their account before making changes.

Learn how to upload, share and manage recordings. You can only upload recordings (.WMV or .MP4) you created using GoTo Training.

Yes, you can brand trainings with a logo and page color, which will appear on registration pages, emails and in the Waiting Room (a virtual room where attendees wait for the session to begin). You can also customize registration settings, including creating registration questions and adding registration fields.

Organizers on individual plans can add a logo to their account on the Settings page. Organizers on corporate plans must have their company administrator add the logo.

You may upload any file to your Library under Materials as long as it does not exceed 500MB in size.

No, you can launch the timer at any time during a live training. In addition to breaks, you can use it for timing tests or other exercises.

Your sessions are completely private and secure. All of our solutions feature end-to-end Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption. No unencrypted information is ever stored on our system.

Our solutions use HTTP outbound connections to transparently enable screen-sharing sessions, even with corporate firewalls in place. In most cases, organizers and attendees can connect to GoTo 's servers without re-configuring firewall settings.