HELP FILE

Getting Started: File management

    File manager gives you access to the file system of a remote device without remote controlling that device.

    Note: File manager is available on Lite and Pro devices, for free and paid plans as well. See What are Pro devices.
    1. In the Console, go to the Devices page.
    2. Select the device that you want to manage:
      • Hover over a device and select Manage > Manage files.
      • Select a device and at the top of the Details page, select Launch file manager.
    3. Enter your zero trust signature key and select Proceed.

      The file manager opens.

    4. On the Local Computer pane, select Open a folder to choose a local folder for your file operations.

      This will be the root folder on your local computer for your current file manager session.

    5. Make sure you allow GoTo Resolve to view your files.
    Article last updated: 15 November, 2022