Restrictions for Android on Samsung Safe/Knox devices
Restriction configuration profiles are described thoroughly in the About restrictions article. The article explains how to configure and deploy restrictions for managed devices, and also how the restrictions can be lifted.
This article focuses on introducing what restrictions are supported for Android devices and whether there are any platform-specific requirements for the use of restrictions.
Requirements
Generally, restriction configuration profiles can be applied to Samsung SAFE-enabled devices running Android version 4.2 or newer, but this requires GoTo Resolve MDM Android client version 2.2.10 or newer, and the device end-user must also accept the Samsung For Enterprise Privacy Policy from the client. Any further restriction-specific requirements are mentioned in the descriptions below.
Restriction configuration profiles are available in the GoTo Resolve MDM paid plan. The restriction configuration profiles are not included in the Free plan of GoTo Resolve MDM.
Available restrictions
Below you can find a list of all restrictions supported on the Android platform. Tab names are underlined.
Data and connectivity
Wi-Fi
Defines whether the use of Wi-Fi is allowed.
Bluetooth
Defines whether the use of Bluetooth is allowed.
Cellular data
Defines whether the use of cellular data is allowed.
Data roaming
Defines whether the use of cellular data is allowed while the device is roaming.
Administration
Application uninstall
Defines whether the device end-users are allowed or denied to uninstall applications.
Camera
Defines whether the use of the camera is allowed or denied. Users or third-party applications cannot enable the camera once it is disabled.
Factory reset
Defines whether the user is allowed or denied to reset their device to its factory settings.
Safe mode restart
Defines whether restarting the device to Samsung Safe mode is allowed.
Firmware flashing
Defines whether firmware flashing via Download mode, Over-the-Air (OTA) or via computer using Samsung Kies is allowed. This requires a device that supports Samsung KNOX Standard 5 or later (Android version 4.4.2) and has GoTo Resolve MDM Online Client version 2.3.12 or later installed.
Google Play store
Defines whether the use of the Google Play store is allowed or denied.
Install from unknown sources
Defines whether installing applications from unknown sources, i.e. other than Google Play, is allowed. Please note that denying installation of applications from sources other than Google Play Store effectively blocks application installations from other app markets and manual installations of APK packages, but it does not disable APK installations via ADB. So although this blocks most end-users from installing unwanted applications, end-users with proper knowledge can work their way around this.
Device administration removal
Defines whether the user is allowed to remove device administration rights from the GoTo Resolve MDM Online Android client application. Please note that denying the removal of administrative rights from GoTo Resolve MDM Online Client also blocks the uninstallation of the client, since uninstallation of applications with administration rights is not possible.
Setting changes
Defines whether accessing or modifying device settings is allowed.
Force GPS state
Forces the GPS state to enabled or disabled. When this restriction is set, the end-user can't change the GPS state.
Over-the-Air system upgrades
Defines whether the Over-the-Air operating system upgrades are allowed.
Deny force-stop applications
Defines a list of applications (package names) that cannot be force stopped by the user. Requires GoTo Resolve MDM client version 2.3.12 or newer.
Deny device admin removal applications
Defines a list of applications (package names) whose device administration rights the user can't remove. If the specified application is installed after this has already been deployed, the rule will be enforced when the device syncs with GoTo Resolve MDM for the first time after installation. Requires client version 2.3.14 or newer.
Software information on your device
In order to see information about the software your Samsung device is running go to
and you will see the following informationMore information:
Safety feature for disabling restrictions for Android
Creating a configuration profile