Safety feature for disabling restrictions for Android
In GoTo Resolve MDM there is a safety feature for disabling restrictions deployed to Android device.
It is possible to get the device to a deactivated state by deploying restrictions with certain combinations. For example, a configuration that blocks both cellular data and Wi-Fi usage stops all data traffic. In this case, GoTo Resolve MDM Client on a device will no longer be able to contact the GoTo Resolve MDM server and the configurations can't be removed through GoTo Resolve MDM.
If such a configuration is deployed to Android device, you can remove the configuration manually.