Creating an Apple Push Certificate
The Apple Push Certificate can be created in two ways: you can either go to the and click on the Apple Push Notification Service icon, or you can go to the Enroll device view, click on the iOS/macOS button and create the push certificate in the enrollment wizard.
Steps for creating an Apple push certificate
Please note that we recommend using an existing company Apple ID, or creating a new Apple ID for general use within the company, when creating your Apple Push Certificate. This way, individual accounts are not tied to the company's GoTo Resolve MDM site, and renewal of the Push Certificates are much easier. It is also highly recommended that this Apple ID is saved somewhere that administrators can easily access it. The Push Certificates can only be renewed with the same Apple ID which was used to create the certificate.
- 1. Click Download the CSR. You will be prompted to save the file. The file name is csr.txt. Click OK and wait for the file to finish downloading. Hit Next to go to the next step.
The layout of the screen may look different in the product. - Click Sign in to Apple Portal. You will be redirected to the Apple Push Certificates Portal.
The layout of the screen may look different in the product. - Sign in using your Apple ID and password then hit Sign in.
The layout of the screen may look different in the product. - You will see a Get Started page on the Apple Push Certificates Portal. Click Create Certificate.
The layout of the screen may look different in the product. - You will be shown the Terms of Use page. Read the page carefully. Tick the box to put a check if you agree and hit Accept.
The layout of the screen may look different in the product. - Click Choose File and select the csr.txt file created in step 1. Then hit Upload.
The layout of the screen may look different in the product. - On the confirmation page, click Download. Click Save file and hit OK. Wait for the certificate to finish downloading.
The file name is MDM_GoTo Resolve MDM Oy_Certificate.pem. If the downloaded file ends with .cer file extension, you should rename the file so that it ends with .pem.
The layout of the screen may look different in the product. - Go back to the GoTo Resolve MDM portal and hit Next. Upload the certificate by clicking Upload the certificate. Choose the MDM_GoTo Resolve MDM Oy_Certificate.pem file then hit Open to initiate the upload.
The layout of the screen may look different in the product. - A message will appear confirming that you have successfully uploaded and activated the Apple device management in GoTo Resolve MDM. You can now start enrolling Apple devices.
The layout of the screen may look different in the product.