How to Configure Apple Volume Purchase Program (VPP) in GoTo Resolve MDM
GoTo Resolve MDM is compatible with Apple Business Manager Apps & Books (integrating Apple Volume Purchase Program [VPP]) which enables organizations to purchase and deploy applications to their devices in bulk.
This article describes how you can start to use the Apple Volume Purchase Program VPP with GoTo Resolve MDM.
How to connect GoTo Resolve MDM to Apple VPP
- In GoTo Resolve MDM, go to the page. Hover your mouse cursor over the Apple Volume Purchase Program icon and click Configure.
The layout of the screen may look different in the product. - In the Apple Business/School Manager, click your profile name from the bottom-left corner, choose Books, look for the correct MDM server in the Server Tokens list, and download its token by clicking on it.
The layout of the screen may look different in the product. - Then go back to your GoTo Resolve MDM site and upload the vpptoken in the Configure Apple Volume Purchase Program wizard. After this, you should be all set!
The layout of the screen may look different in the product.
Troubleshooting tips
How to troubleshoot typical problems that might occur during the process.
I can't find my MDM server from the Server Tokens list
If you have integrated your GoTo Resolve MDM site with Apple Business Manager, but still cannot see the MDM server on the Server Tokens list, you probably need to create a new location in Apple Business/School Manager and link your GoTo Resolve MDM site with the location. After adding the location, the MDM server should appear on the Server Tokens list.
The layout of the screen may look different in the product.
Allow GoTo Resolve MDM manage your VPP account -banner
The layout of the screen may look different in the product.
The banner about managing your VPP account tells that there is no active Apple VPP account on your GoTo Resolve MDM site. Please note, that there can be only one active configuration per Apple VPP token. If you have configured a VPP account to the site already, check that it is not used somewhere else.
Apple VPP token must be renewed yearly
Please remember to renew the Apple VPP communication token within a year. If the token expires, you cannot deploy applications associated with the token to your devices.
More information