• Managed Google Play Enterprise has been configured
• For devices that are Fully managed or have the Work profile enabled.

A basic store layout is created by default for each managed Google Play Enterprise account. If there are more than 100 applications the layout will consist of all approved applications accessible by the user, split into pages of 100 each.

In order to end users to be able to install applications from the managed Google Play store:

• The device must be compatible with the application
• The application must be approved for the enterprise
• The application must be allowed for the end users from GoTo Resolve MDM

You can also organize the applications into collections based on your organization's needs. When the application exists in GoTo Resolve MDM, you may add it to a collection of the managed Google Play store layout.

To configure the layout, navigate to Management > Applications and click on Configure Play store layout from Managed Google Play dropdown.

The action takes you to the Google iframe, where you can arrange the managed Google Play applications into collections.

The action Add apps leads to the application search. In case you can't find the application you search for, check that the application exists in GoTo Resolve MDM and it is approved for the enterprise.

Google changed the API that GoTo Resolve MDM uses to offer management features for Android Enterprise devices. GoTo Resolve MDM took the latest version of the EMM API into use at the end of August 2022. In the updated EMM API, the approval of applications is deprecated meaning that applications don't get the approved status when an administrator adds them from the managed Google Play store to GoTo Resolve MDM. This is problematic, since at the moment, you can configure the managed Google Play store layout with the approved applications only.

While Google is solving this issue there is a workaround to configure store layout with applications that you want to add to your GoTo Resolve MDM site.

Workaround

1. Sign in to managed Google Play store with the account you have used to configure the Managed Google Play Enterprise on your GoTo Resolve MDM site.

2. Find and approve the desired application.

3. Add application to your GoTo Resolve MDM site.

4. Add the application to the managed Google Play collection.

Note that the user does not necessarily see all the applications you have added to the layout. The managed Google Play store only shows applications that have been allowed for the user.

More information

About Android device management

Known issues of Google EMM API update